My appointments start on time, greeted with sincerity, they’re glad to see you, truly concerned in helping me repair my injury, and making sure that I’m comfortable while doing so, and all the therapists get involved so as you’re doing the exercises correctly and in a timely manner, also at a rate that fits your abilities, to insure that you recover at the most effective level for your particular injury,,,, that gives you the confidence you’re moving in the right direction, very satisfying physical therapy